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I seldom put reviews on Trip Advisor, and adding another glowing review for Brenda and Chris seems like overkill. However the service that Brenda provided for this trip, our first to Costa Rica, was extraordinary and warrants a comment. Prior to our arrival she handled our numerous enquiries with efficiency and thoroughness. Once in CR, she was called upon to straighten out a couple of snafus (not her fault). One of these was after hours, our hotel contacted her by cell phone, and the problem was solved. When we showed up in her office she greeted us like BFFs. My advice…contact her if you are going to that region. You will not be disappointed.